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How car rental franchising works

How car rental franchising works

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If you have ever rented a car or are thinking of doing so, you have surely come across the term “excess”.

But what does it mean exactly?

Understanding the franchise is key to making informed decisions and avoiding unpleasant surprises during your lease.

In this article, we will explain what is the excess on a rental car and why it is a fundamental aspect in this process.

Learn about franchising and its importance in the car rental industry.

The excess is an amount of money that the customer must assume in case the rental car is damaged or stolen during the period of use.

It works like a partial insurance: the rental company will cover damages or losses above the amount of the excess, but you will be responsible for paying up to the maximum amount stipulated.

For example:

  • If the deductible is 500 € and the repair cost is 300 €, you will have to pay for the repair in full.
  • If the damage amounts to 1.000 €, you will pay only 500 €, and the company will cover the rest.

Key aspects of franchising in the car rental sector

It is essential to understand how the excess works before renting a car:

  1. Excess amount: This varies according to the type of car, the rental company and the country. At K10 Mobility, we always inform you clearly what the amount applicable to your rental will be.
  2. Comprehensive coverage: You can take out additional insurance to reduce the excess or eliminate it completely, giving you greater peace of mind.
  3. Card blocking: Many companies retain the amount of the excess as a deposit on your credit card, releasing it when you return the car undamaged.

Understanding the concept of franchising in the car rental industry

The franchise not only protects the rental company, but also the customers, as it limits your liability in case of incidents. Here are some key details:

  • Types of franchises:
    • Standard deductible: A fixed amount you assume in case of damage or theft.
    • Reduced deductible: Thanks to an additional insurance, you pay a lower or zero amount in case of incidents.
  • Common coverages: The excess usually covers external damage such as scratches, dents or broken windows. However, items such as tires or the interior of the vehicle may not be included, unless you take out an extended insurance policy.

Importance of the franchise when renting a car

The excess is one of the most important aspects to consider when renting a car, as it affects both your budget and your experience. Some reasons why you should pay attention to it include:

  • Financial planning: Knowing the amount of the franchise helps you plan for possible additional expenses.
  • Safety and peace of mind: With the right insurance, you can enjoy your trip without unnecessary worries.
  • Avoid misunderstandings: Understanding the terms of the contract allows you to avoid unpleasant surprises when returning the car.

Some frequently asked questions from our customers:

Is it mandatory to pay the franchise fee?

Not always. If you hire a fully comprehensive coverage with elimination of excess, you will not have to assume this cost in case of damages. In K10 you can rent your car in Mallorca with All Inclusive.

What happens if I return the car undamaged?

The amount blocked on your card is automatically released, and you will not have to pay any additional fees.

Can I reduce the deductible during the booking process?

Yes, at K10 Mobility we offer additional insurance to reduce or eliminate the excess according to your needs.

Understanding how the franchise works is essential to enjoy a surprise-free car rental experience.

At K10 Mobility, we guarantee transparency in our conditions and offer you options so that you can choose the coverage that best suits you.

Ready for your next adventure? Book your car with K10 Mobility and travel with total peace of mind.