K10 Mobility Help Center
Welcome to the K10 Mobility help center
Do you have questions about your car rental?
Before renting a car
Conditions, documentation and common questions before booking.
I already have my booking
Changes, extras, payments and management for an existing booking.
Vehicle pick-up
Everything you need to know before collecting your car.
During your rental with K10 Mobility
Assistance, incidents and answers during the rental period.
Vehicle return
Fuel, returns, fines or lost items after your rental ends.
Top 10 questions asked by K10 Mobility users
Start with the most frequent questions from our customers.
Shuttle service/How to get from the Airport
What are our office hours?
When will my deposit and/or excess be returned to me?
What documentation is required to rent a vehicle with K10 Mobility?
Can I return the vehicle before/after office opening hours?
How do I make a modification to my booking with K10 Mobility?
I had an accident / I suffered car damage, who should I notify? How should I proceed?
Will I get the same model I booked?
Can I take the vehicle to the mainland or move it to another island?
Is it possible to request an invoice and how can I do this?