Within the framework of the service provision relationship under Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, Royal Decree 1720/2007, of December 21, approving its implementing regulations, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights, K10 RENT A CAR S.L. guarantees the protection and confidentiality of personal data of any type provided to us by our customers, in accordance with the provisions of the General Data Protection Regulation.

The Data Protection Policy of K10 RENT A CAR S.L. is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the corresponding control authorities.

The data provided will be processed in the terms established in the GDPR. In this regard, K10 RENT A CAR S.L. has adopted the legally required protection levels and has installed all technical measures within its reach to prevent loss, misuse, alteration, and unauthorized access by third parties, as set out below. However, the user should be aware that security measures on the Internet are not impregnable.

Data Controller: Who are we?
Owner name: K10 RENT A CAR S.L.
Registered office: Avda. Santa Eulalia Desriu, 61, 07800, Ibiza, BALEARIC ISLANDS
Tax ID: B57834632
Activity: Car rental
Contact phone: 971313003
Email: [email protected]
We are a company registered in the Commercial Registry of Ibiza, Volume 273, Book 272, Folio 44, Sheet IB-11761, Entry 1. Date 29-11-2013.

Purpose of processing: What will we use your data for?
All data provided by our customers and/or visitors on the K10 RENT A CAR S.L. website or to our staff will be included in the register of personal data processing activities, created and maintained under the responsibility of K10 RENT A CAR S.L., essential for providing the services requested by users or for resolving questions or issues raised by our visitors. Our policy is not to create profiles about users of our services.

Legitimacy of processing: Why do we need your data?
a) Contractual relationship: This applies when you purchase one of our products or contract one of our services.
b) Legitimate interest: To attend to your inquiries and complaints and to manage the collection of amounts owed.
c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your inquiry or information request.

Recipients: With whom do we share your data?
We do not share your personal data with anyone, except for those public or private entities to which we are obligated to provide your personal data due to compliance with any law. For example, the Tax Law requires providing the Tax Agency with certain information about economic transactions that exceed a certain amount.

In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.

Communication: Where could we send your data?
We will not make international transfers of your personal data for any of the indicated purposes.

Retention: How long will we keep your data?
We will only retain your personal data for as long as necessary to achieve the purposes for which they were collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookie Policy.

In this regard, K10 RENT A CAR S.L. will retain personal data once your relationship with us has ended, duly blocked, during the statute of limitations period for actions that may arise from the relationship maintained with the data subject.

Once blocked, your data will be inaccessible to K10 RENT A CAR S.L. and will not be processed except for making them available to public administrations, judges and courts, for addressing possible liabilities arising from the processing, as well as for the exercise and defense of claims.

Security: How will we protect your data?
We employ all reasonable efforts to maintain the confidentiality of personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorized access, processing or disclosure, taking into account the state of technology, the nature and risks to which the data is exposed. However, we cannot be held responsible for the use you make of the data (including username and password) that you use on our website. Our staff follows strict privacy policies and in the event that we hire third parties to provide support services, we require them to comply with the same policies and allow us to audit them to verify their compliance.

Your rights: What rights can you exercise as a data subject?
We inform you that you may exercise the following rights:

a) Right of access to your personal data, to know which ones are being processed and the processing operations carried out with them;
b) Right of rectification of any inaccurate personal data;
c) Right of erasure of your personal data, when this is possible (for example, due to legal requirement);
d) Right to restriction of processing of your personal data when the accuracy, legality or necessity of data processing is doubtful, in which case we may retain them for the exercise or defense of claims.
e) Right to object to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. K10 RENT A CAR S.L. will stop processing your data unless there is a legitimate interest or it is necessary for the defense of claims.
f) Right to data portability, when the legal basis that enables us to process them is your consent or the execution of a contract.
g) Right to withdraw the consent given.

To exercise your rights, you can do so free of charge and at any time by contacting us at [email protected] indicating the reason for your request.

Protection of rights: Where can you file a complaint?
If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency through any of the following means:

.- Electronic headquarters: https://www.aepd.es
.- Postal mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
.- Phone: 901.100.099 and 912.663.517
Filing a complaint with the Spanish Data Protection Agency does not entail any cost and does not require the assistance of a lawyer or solicitor.

Updates: What changes may there be in this Privacy Policy?
K10 RENT A CAR S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect its compliance.

In order to guarantee compliance with personal data protection regulations, K10 RENT A CAR S.L. has received consulting and advisory services from clickDatos.